fitness trainer

Détail Poste :
Nombre de poste :
Description de poste :Responsible to assist the guest in the hotel gym. Resolve the query & complaints of the guest in friendly and professional manner in the gym. MAIN RESPONSIBILITIES: - To be an ambassador of the hotel, in and outside the work place. - To always keep the working area clean and well maintained. - To provide safe working environment using appropriate materials, equipment’s and supplies. - To properly use the telephone etiquette as per MGallery standards. - To attend to all guests approaching the Health Club with inquiries or wanting to use the facilities, respecting the hotel standards and procedures. - To offer a warm welcome to all guests and ensure that they enjoy their stay. - To personally greet and escort the guests rather than pointing out directions. - To respect the privacy of the guests and the confidentiality of the information. - To manage any guest complaint in a professional manner, by resolving it, recording it and making sure the guest is satisfied. - To call the supervisor or manager for advice in serious cases or if an approval is required. - To share daily activity highlights with the supervisor and manager including internal and external guest opportunities. - To be aware of and to report all guest comments or complaints. - To be aware of all VIPs visiting or staying in the hotel. - To support the activities of the Lifeguards and Guest Service Officers. - Participate in all trainings organized by MGallery. - To daily follow the checklists.To report any equipment malfunction to the Spa Manager and follow up accordingly. - To assist in maintaining the gymnasium area (floor, mirrors, fitness machines, etc.) - To regularly check the swimming pool area and liaise with the Lifeguard on duty. - To comply and reinforce the safety regulations and procedures of the hotel. - Assisting clients in all aspects regarding their treatment with complete information about the types of treatments offered, products used and working methods. - To continuously maintain and service all equipment’s related or assigned to the department, as specified in equipment manuals. - To be flexible with working hours. - To project a positive and motivated attitude. - To be fully conversant with first aid. - To oversee the operation when the supervisors are not present. - To alert the Chief Security Officer/ Health Club Manager/ Manager on Duty/ Resident Manager/ General Manager in case of an emergency.  

Profil rechercher :Secondary professional education Professional experiences 1 to 2 years Languages essential English  

Domaine :Services Sociaux, Animation jeunesse et enfance, Sports et loisirs  Spécialité :SPORT LOISIR ET SANTE  
Expérience :Exigée    Pays de poste :QATAR     Ville de poste :doha 
Langue :
Langue :Anglais    Requirement :Exigée 
Informations Complémentaires :
 

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