Open insurance files with Insurers on all Fleet vehicles in a timely manner.
Follow up with insurance adjusters to check on costs of repairs and insurance payments.
Manage relationships with Insurance Companies Claims Departments acting as the Jaidah Body Shop representative.
Collect Local Purchase Orders for insurance claims.
Document all Fleet customers accidents and assist them with issues related to accidents with their vehicles.
Collate all relevant documents for accidents involving Fleet customers. .
Communicate with Traffic Dept. on behalf of the Company wherever required
Undertake additional related responsibilities as required.
Conduct regular reconciliation of claims on excel
Reconcile payments received with claims
Identifying and making provision for possible bad debt write offs
Closely liaising with the Automotive Credit Controller
Degree/certification in a related field – Insurance/Business
Knowledge of local insurance company regulations
Ability to deal with upset customers
Good Communication skills written and oral in Arabic and English
Computer skills – Microsoft Office
Advanced skills in Microsoft Excel
Able to work under pressure
Manage Relationships & Diversity
Analysis & Problem Solving
Learning and Self-Development
Communicate with Others
Planning & Organizing